We are receiving many phone calls asking if we will be open through the quarantine. We are pleased to announce that the government considers our business as essential and can remain open. The business hours for both the nursery and country store will remain normal unless a new government mandate is given.
Monday - Friday: 9 AM - 5 PM
Saturday: 9 AM - 4 PM
Although we are cleared to operate our business, we realize that COVID-19 is nothing to take lightly. The following are guidelines we continue to practice:
Disinfecting surfaces such as our counters, bathroom, doorknobs, and cart handles multiple times a day.
Our clerks are instructed to sanitize their hands frequently.
We are asking employees and customers practice the 6’ social distancing rule.
Our employees are required to report illnesses as soon as they have any symptoms. They are then either sent home or asked to stay home until medically cleared.
We ask that customers who may have symptoms of illness refrain from shopping. Please call or message us with questions.
We are offering phone or parking lot transactions for those who prefer to further limit contact. You may also call in an order and pick it up from our parking lot.
We are currently short staffed as some of our employees either have elderly to care for or have opted to stay home due to the ongoing pandemic. We apologize that we will be limited in our ability to provide the customer care we strive to give. Please be patient with us as we do our best to serve you.
As many of you may find yourselves at home, this is a great time to do some gardening or yard work. We are still here to help you! If you do not feel comfortable coming to the nursery, we're happy to answer questions over the phone, on Facebook, or on Instagram.
Thank you for your continued support and patience as we all learn to navigate this difficult and ever-changing situation together. For more information on COVID-19 and what you can do to help, please visit the World Health Organization website.
- Big Creek Nursery & Country Store